All communication between technician and client is protected with DTLS-SRTP (AES-GCM 128), the same standard used by WhatsApp and Signal. Interception is impossible.
Session data travels through an encrypted tunnel directly between machines. Not even our server can read the content.
The access code is generated per session and expires automatically when ended. No one can access without the client's authorization.
We don't record screens, store passwords or save files. When the session ends, no trace remains on the server.
SoftAcesso is submitted and analyzed by Microsoft Security Intelligence. Legitimate software, no security alerts.
Servers protected by Cloudflare with firewall, anti-DDoS and mandatory HTTPS. 24/7 availability and protection.